At Loyola Press we want to hear from you. Your questions, concerns, and feedback help us publish better products and offer better service.
Find on this page: Loyola Press Contact Information Four Easy Ways to Order Ordering and Payment Policies Online Ordering Process Step-by-Step Return Policy Damaged Merchandise Questions about Products or Billing Requesting Textbook Samples Still Need Help?
See our Shipping Information page for information on shipping policies and shipping charges. Or visit the Loyola Press Frequently-Asked Questions page for answers to common questions about Loyola Press. If you still need help, please contact us at 800-621-1008. One of our customer service representatives will be happy to assist you.
Loyola Press Contact Information Customer Service customerservice@loyolapress.com Meet our customer service representatives. Web Site Support websupport@loyolapress.com Editorial editorial@loyolapress.com Marketing marketing@loyolapress.com Rights rights@loyolapress.com Address Loyola Press A Jesuit Ministry 3441 North Ashland Avenue Chicago, IL 60657 Phone 800-621-1008 (M-F 8:00 A.M. - 4:30 P.M. CST) 773-281-1818 Fax 773-281-0555
Four Easy Ways to Order 1. Browse our Web store and order online. 2. Call 800-621-1008 and speak to a customer service representative, 8:00 A.M.-4:30 P.M. (CST), Monday-Friday. 3. Fax your order to 773-281-0555. 4. Mail your order to: Loyola Press Order Processing 3441 N. Ashland Avenue Chicago, IL 60657 Return to top of page
Ordering and Payment Policies Schools and parishes will be billed directly (accounts payable within 30 days). Other businesses or organizations that have opened an institutional account with Loyola Press and have established credit may be billed. If you fax your order, please label any copies of the order as a confirming order only. Loyola Press is not responsible for duplication of a shipment or duplicate shipping costs if the confirming order is not clearly marked. Orders from individuals must be prepaid. We accept MasterCard and VISA. For mail orders, please make checks and money orders payable to Loyola Press. Shipping charges are additional and must be prepaid with your order. All international orders must be prepaid. Return to top of page
Online Ordering Process Step-by-Step Selection:
Add items to your shopping cart by clicking on the "add to your cart" button.
Check Out:
(Note: You may want to print the order confirmation page for your records.) Return to top of page
Return Policy
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Damaged Merchandise Please examine your shipment upon receipt. Damage and discrepancies with the materials ordered or invoiced need to be reported within 30 days of receipt by calling 800-621-1008.
Questions about Products or Billing Our friendly customer service staff will be happy to assist you. E-mail: customerservice@loyolapress.com Phone: 800-621-1008 or 773-281-1818; 8:00 A.M. - 4:30 P.M. Monday - Friday (CST) Fax: 773-281-0555 Address: 3441 N. Ashland, Ave. Chicago, IL 60657 Return to top of page
Requesting Textbook Samples
We provide preview copies of our textbooks for school and parish program evaluations only. If you are interested in requesting textbook samples, please complete the convenient online request form or contact the sales representative who serves your school or parish. We look forward to hearing from you!
Still Need Help? We are happy to answer any questions you may have regarding our products or services. Some answers to frequently asked questions can be found on the Frequently Asked Questions About Loyola Press page. If you have additional questions, difficulties with our site, or suggestions on how we can serve you better, please e-mail customerservice@loyolapress.com or call 800-621-1008, 8:00 A.M.-4:30 P.M. (Central Standard Time), Monday-Friday. Return to top of page