Wanderlight, A Pilgrim’s Adventure Privacy Policy
Effective Date: August 17, 2020
Welcome to Wanderlight, A Pilgrim’s Adventure (Wanderlight), which is an experiential, faith based game produced by Loyola Press (LP), an Illinois not-for-profit corporation. We are committed to providing children with a faith based, learning environment where you can feel confident that your children’s privacy is protected.
This Privacy Policy describes the ways in which LP (collectively, we, our, us, or the Company) collect, use, and disclose information about you and the children who use your subscription license to access Wanderlight through LP. Wanderlight is directed toward kindergarten through sixth grade-aged children.
Please read this Privacy Policy closely. By using your subscription license to access Wanderlight
through LP, you agree to the handling of your information in accordance with this Privacy Policy.
You should read this entire Privacy
Policy, but here are some key points:
Adult Users (as defined below) may contact us, their parish or parish school, when applicable, at any time as described in Section 12 (Contact Us) to request that we provide for their review, or delete from our records, any PI they have provided about Child Users associated with their subscription license, or to cease collecting PI from those Child Users. For information about when we automatically delete PI due to Subscription License cancellation or inactivity, please see Section 7 (Account Cancellation and Reactivation; Data Deletion).
Additional Protections and Information for School Accounts
Student Privacy Pledge
LP is a signatory of the Student Privacy Pledge. The Future of Privacy Forum and the Software & Information Industry Association introduced the Student Privacy Pledge to safeguard student privacy regarding the collection, maintenance, and use of student personal information. Since 2014, more than 300 companies have signed on. Signing the pledge demonstrates our commitment to complying with the highest standards for safeguarding Student Data.
1. No Ads, No External Links Guarantee
When using your subscription license to access Wanderlight through LP, you will never be subjected to any pop-up ads or other advertisements directed to children.
In addition, Child Users are unable to access external links.
2. Types of Subscription Licenses, Services, and Users
How we collect, use, and disclose information depends on the
type of subscription license and the type of user. We currently offer the
following types of Wanderlight Subscription
Licenses through LP: Consumer Licenses, Teacher Licenses,
Classroom-Linked Licenses, Parish-Linked Licenses and Parish School Linked
Licenses which are described in our Terms & Conditions.
The provisions of this policy apply to all Subscription Licenses.
Any differences in how these licenses are treated, is identified below.
Users of the Subscription Licenses include Child Users (any child under age 18 utilizes a Subscription License to play Wanderlight) and Adult Users (including parents and legal guardians of Child Users, teachers, librarians, parish and parish school administrators), collectively referred to as Users.
3. Information Collection
There are two general categories of information that we collect.
A. Information Users Provide to Us
As more fully set forth below, we and our third-party service providers collect information that Users provide when using the Subscription License, including when Adult Users purchase a Wanderlight subscription license from LP, or contact us with a question, comment, or request, and when Child Users participate in assessments. However, we will only use or disclose this information in accordance with this policy and applicable law. Please see Section 5 (When we Disclose Information to Third Parties) below for more information and how we limit disclosure of Child User information.
Adult Users
Adult Users are asked to provide certain Personal Information about themselves when purchasing a Subscription License, including first and last name, email address, and telephone number (which is optional). The other information provided at registration depends on the type of Subscription License or Adult User. For example:
Payment information is collected
from Adult Users who purchase a Wanderlight
Subscription License, including those who purchase a Subscription License as a
gift for others. For your security, we do not store your complete credit card
number in our databases but retain only the first six digits and last four
digits so that we can identify your Subscription License and respond to your
requests and questions.
The email address of a parent or
legal guardian is collected when the Adult User purchasing a Wanderlight Subscription License states
that he or she is not the legal guardian, or if a teacher or administrator
provides such addresses in order for parents or legal guardians to connect to
the Teacher Subscription License, Parish Subscription License, or Parish School
Subscription License.
The Parish or Parish School name and
address (state and ZIP code only) are collected from Adult Users
who register for a Teacher, Librarian, Parish or Parish School Subscription
License. Adult Users who purchase a Parish
or Parish School Subscription License
are asked to provide the first name (or nickname).
In addition, Adult Users can provide us with information through
separate password-protected sections (i.e., the Parent Section or Teacher
Dashboard) of the Services. These sections, accessible via the Menu or on
the Services, allow Adult Users to administer their Accounts, including when
they add Child Users, seek customer support,
If you submit any information relating to other people in
connection with the Wanderlight Subscription
License, you represent that you have the authority to do so and permit us to
use the information in accordance with this Privacy Policy.
B. Information We Collect from Users We and our
third-party service providers collect Personal Information directly from subscription
license users Users in the form of the actions they take and activities they
complete when using the subscription license. For example, from Adult Users, we
may collect information about patterns of usage and order history; from Child
Users, we may collect information about patterns of usage, which activities a
child commences and completes, when a child starts and stops an activity, which
areas of the Wanderlight game the
child frequents, which prayers the child likes, the number and kinds of quests
the child undertook, how many eggs the child collects, and the child’s choice
of Avatar.
We and our third-party service providers also use a variety of
technologies, such as cookies (small text files that the Services save on your
computer or mobile device), to automatically collect certain technical
information from your computer or mobile device over time and across different
websites, including when you use the Services, such as your browser type,
operating system, device type, the page served, your IP address, your
geolocation, and the websites you visited prior to visiting the Services. When
you download and use one of our Apps, we and our service providers may track
and collect App usage data, such as the date and time the App on your device
accesses our servers and what information and files have been downloaded to the
App based on your device number.
We and our third-party service providers may use the information
collected through these technical methods for a number of purposes, including
delivering content, tracking and enhancing our Users’ experience on the
Services. For example, when you return to the Services after logging in,
cookies help the Services recognize who you are without having to log back in.
The information collected through these technical methods on the child-directed
portions of the Services are used only to support the internal operations of
the Services. We do not allow third-party
advertising networks to collect information about Users who are logged in to
their Accounts. More information about the use of cookies is set forth
below.
What Are Cookies?
Cookies are small text files placed on your device to collect
standard internet log information and visitor behavior information. The cookies
may transmit information via your browser with a purpose of authenticating or
identifying the computer (via, e.g., the IP address) or the User. Cookies may
contain information such as registration data and User preferences.
We use cookies to:
When a server receives a request from a device which stores a
cookie from a website, the server is able to use the information stored in the
cookie in combination with the information stored on the server to allow the
website to respond to you as an individual and to tailor their operations to
your needs, likes, and dislikes by gathering and remembering information about
your preferences. A cookie cannot collect information from your computer and
cannot carry any viral or other damaging files.
Types of Cookies
We use the following cookies:
Essential Cookies
These cookies are essential to provide you with services available through Services and to enable you to use some of its features. For example, they allow you to log in to secure areas of our Services and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
Functionality Cookies
These cookies allow us to remember choices you make when you use our Services, such as remembering your language preferences, remembering your login details, and remembering the changes you make to other parts of Services which you can customize. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Services.
Analytics and Performance Cookies
These cookies are used to collect information about traffic to our Services and how users use the Services. The information gathered does not identify any individual visitor. It includes the number of visitors to our Services, the websites that referred them to our Services, the pages they visited on our Services, what time of day they visited our Services, whether they have visited our Services before, and other similar information. We use this information to help operate our Services more efficiently, to gather broad demographic information, and to monitor the level of activity on our Services.
Social Media Cookies
These cookies are used when you share information using a social media sharing button or “like” button on our Services or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter, or Google+. The social network will record that you have done this.
Except as otherwise provided in this policy, such as when a
California resident has opted-out of our sharing Personal Information for
valuable consideration, by continuing to use our Services, you are accepting
our use of these cookies that make advertising and communications more relevant
to you and your interests and further help us to improve our Services.
Pixel Tags and IFrames:
We also use pixel tags (which are also known as web beacons and
clear GIFs) on our Services to track the actions of Users on our Services.
Unlike cookies, which are stored on the hard drive of your computer or mobile
device by a website, pixel tags are embedded invisibly on web pages. Pixel tags
measure the success of our marketing campaigns and compile statistics about
usage of the Services, so that we can manage our content more effectively. The
information we collect using pixel tags is not linked to our Users’ Personal
Data.
We and our third-party service providers may use the information
collected through these technical methods for a number of purposes, including
delivering content, tracking and enhancing our Users’ experience on the
Services. For example, when you return to the Services after logging in,
cookies help the Services recognize who you are without having to log back in.
For more information, see (What are Cookies) above. The information collected through these technical methods on the
child-directed portions of the Services are used only to support the internal
operations of the Services. We do not allow third-party advertising networks to
collect information about Child Users who are logged into their Accounts.
If you do not want the Services to collect information through
the use of cookies, you can set your web browser to reject cookies from the
Services. Each browser is different, so you should check your browser’s Help
menu to learn how to change your cookie preferences. However, please note that
if you reject or block cookies from the Services, the Services may not function
as intended. For example, you will not be able to remain logged into your
Account, and therefore you would have to log in during each page transition.
Push Notifications and SMS. Additionally,
if you downloaded the App on your mobile device to access the Services, as part
of your use of the Services we may ask if you would like to receive push
notifications, which may include alerts and notifications, badges, banners, and
sounds on your mobile device. You may choose to stop receiving push
notifications at any time by changing the settings on your mobile device. We
may also ask if you would like to receive SMS text messages. Please note that
your carrier may charge you for the text messages you receive. To permanently
stop receiving SMS text messages from us (if you are located in the U.S. or
Canada) text STOP, CANCEL, or UNSUBSCRIBE in reply to any SMS text message sent
by us.
4. How We Use Information
We will never monetize the Personal Information of any User of
the Services by providing it to a third party in exchange for money..
We and our third-party service providers may use the information
collected from Users as follows:
Adult User Information Information
collected from Adult Users may be used:
Child User Information Information
collected from Child Users may be used:
Both Adult and Child User Information Information
collected from both Adult and Child Users may be used:
5. When We Disclose Information to Third Parties
Information collected from both Adult and Child Users will not
be disclosed except as follows:
We do not disclose the Personal
Information of any Child User to third parties for any marketing or promotional
purposes. This also means that we do not share the Personal Information of
children under the age of 16 for valuable consideration.
6. How to Access, Change, or Delete Account Information
Consumer Subscription Licenses: An Adult User
can review or change the information they provided when they purchased the subscription
license. In addition, Adult Users may contact us at any time as described
in Section 12 (Contact Us) below to request that we provide for
their review, or delete from our records, any PI they have provided about Child
Users associated with their subscription license, or to cease collecting PI
from those Child Users, as applicable. Please keep in mind that a request to
delete PI may lead to cancellation of your subscription license or the
inability to access Wanderlight, and
if a Parish, a Parish school or a Teacher subscription license is linked to a Consumer
subscription license, a request to delete PI in one of the subscription
licenses may be reflected in your other subscription license.
When we change or delete any PI at your request, we will make
good faith efforts to make the changes in our then-active databases as soon as
reasonably practicable, generally within 24–48 hours. Changing setting options
may not result in immediate changes to the settings, which are subject to our
operations and maintenance schedules. Please note that information may remain
in backup or archive records, and we may retain certain data relevant to
preventing fraud or future abuse or for legitimate business purposes, such as
analysis of aggregated, non-personally-identifiable or de-identified data,
Account recovery, or if required by law. All retained data will continue to be
subject to the Privacy Policy in effect at that time.
Parish or Parish School Subscription Licenses: If you are accessing Wanderlight
using a Parish or Parish School Subscription License that is integrated with a
school student information system (SIS), unless otherwise
required by law, any request to access or make changes to or delete PI
including Student Data must be made by the religious or educational Institution
within the SIS. Once the changes are made within the SIS, the changes will
automatically appear within the Parish or Parish School Subscription License.
If you are using Wanderlight
through a Parish or Parish School Subscription License and the religious or
educational institution is not integrating its SIS with the Wanderlight, unless otherwise required
by law, any request to access, make changes to, or delete PI including Student
Data must be made by the religious or educational institution's designated
administrator for the Parish or Parish School Subscription License . The
administrators will be provided access to the Parish or Parish School
Subscription License User Profile pages in order to update, correct, or delete
the information contained therein.
7. Account Cancellation and Reactivation; Data Deletion
At any time, Adult Users, with the exception of Parish or Parish School Subscription Licenses, may cancel their Subscription Licenses by cancelling through the app store. Parishes or Parish Schools may contact us as described in Section 12 (Contact Us) below to cancel such Subscription Licenses.
For Consumer Subscription Licenses that have been canceled, if
the Subscription License remains inactive for 24 months, we will delete all PI
in our active databases associated with that Subscription License (Subscription License Information), unless otherwise stated in this Privacy Policy. The 24
months is provided so that you have the ability, following cancellation of a Consumer
Subscription Licenses or inactivity, to reactivate your Consumer Subscription
License and potentially recover previous information and resume where the Child
User left off. However, we provide no guarantee, and shall have no liability or
obligation to ensure that all Subscription License Information and game related
progress will be available or accessible or all learning or personalization
features will be able to be recovered or resumed. If a User requests that PI be
deleted prior to the end of the 24-month period of inactivity, we will take
commercially reasonable steps to satisfy that request; provided, however, that
if the User is a California resident the provisions of Section 8 below shall be
followed.
For Parish and Parish School Subscription Licenses, if you cancel your Subscription License, we will delete all Subscription License Information 48 hours after the cancellation, unless a Child User’s parent or legal guardian has linked to the Parish or Parish School Subscription License, in which case we will delete that Child User’s Subscription License Information as described in the previous paragraph. Please note that canceling an entire Parish or Parish School Subscription License will result in the loss of activities and progress data for every Child User, except for Child Users whose parents or legal guardians have linked to the Parish or Parish School Subscription License. If a Subscription License Information is not canceled, we will delete all Subscription License Information 24 months after the last activity on the Parish or Parish School Subscription License.
For Parish and Parish School Subscription Licenses, Adult Users
should contact their respective religious or educational Institution for any
questions regarding Subscription License cancellation and data deletion. If a
religious or educational institution terminates its agreement with LP, LP will delete, or if
requested by the religious or educational institution, transfer to the religious
or educational institution all Student Data within 90 days (or a shorter time
frame if required by applicable law) following the termination of the agreement
with the applicable religious or educational institution.
Upon cancellation of a
subscription license, de-identified Adult and Child User information may
nonetheless persist internally in our archive files or similar databases, and
may still be used, on a de-identified basis, for our internal support,
administrative, and record-keeping purposes including, but not limited to,
allowing us to improve the Services and other services we provide through
research, evaluation, and analytics as permissible by applicable law
Please note that following a request to delete information or
your Subscription License under Sections
6 or 7 of this Privacy Policy, information including PI may remain in backup or
archive records, and we may retain certain data if required by law, relevant to
preventing fraud or future abuse, or for legitimate business purposes, such as
account recovery and customer support, and all subject to our internal records
retention periods. All retained data will continue to be subject to the Privacy
Policy in effect at that time and applicable law.
8. California Privacy Rights
Effective January 1, 2020, the CCPA provides California
residents with specific rights regarding their Personal Information. This
section describes your CCPA rights and explains how to exercise those rights.
In this section "you" or "your" refers to California
residents. Under the new law we are required to disclose the categories of
sources from whom we collect personal information, and the third parties with
whom we share it, which we have explained above. We are also required to
communicate information about rights you have under California law, such as:
Right to opt-out of certain sharing
with third parties. You may be entitled to direct us to stop disclosing your
Personal Information to third parties for monetary or other valuable
consideration. You can exercise such right to opt-out.
As stated in the Summary of Key Points above, we will never
monetize the Personal Information of any User of the Services by providing it
to a third party in exchange for money. The CCPA has a broader definition of
the term "sell" which includes disclosing Personal Information to any
third party for valuable consideration. You can exercise such right to opt-out..
In addition, we are required to provide you certain information
about the business and commercial purposes for which we collect and share your
personal information.
We use and disclose the information we collect for the business
purposes described in this policy, including but not limited to: process
payments, conduct research, detect security incidents and prevent fraud, debug
and repair errors, maintain your account, provide customer service, and other
activities to improve our service, and
understand how users interact with our services.
In the preceding 12 months, we have also disclosed the following
categories of personal information for one or more business purposes:
identifiers, commercial information, internet or electronic network activity
information, geolocation data, and inferences we draw or derive about users
Exercising Access, Disclosure, Data
Portability, and Deletion Rights
To exercise the access, disclosure, data portability, and
deletion rights described above, please submit a verifiable consumer request to
us by contacting us as set forth in in Section 12 (Contact
Us) below.
Only you or a person registered with the California Secretary of
State that you authorize to act on your behalf, may make a verifiable consumer
request related to your Personal Information. You may also make a verifiable
consumer request on behalf of your Child.
You may only make a verifiable consumer request for access or
data portability twice within a 12-month period. The verifiable consumer
request must:
We cannot respond to your request or provide you with Personal
Information if we cannot verify your identity or authority to make the request
and confirm the Personal Information relates to you. Making a verifiable
consumer request does not require you to create an account with us. We will
only use Personal Information provided in a verifiable consumer request to
verify the requestor's identity or authority to make the request.
Non-Discrimination
We fully support your privacy rights and will not discriminate
against you for exercising any of your CCPA rights.
9. Location of Information Processing
The Wanderlight game is
controlled and operated by LP from
the United States.
10. Security
The
security of your personal information is important to us, and we employ
physical, technical, and administrative security measures designed to safeguard
the information collected by Wanderlight. We use industry standard SSL (secure socket
layer technology) encryption to transfer PI. Other security safeguards include,
but are not limited to, data encryption, firewalls, and physical access
controls to buildings and files.
Subscription License holders create a password in the
registration process. You can help protect against unauthorized access to your Subscription
License and PI by selecting and protecting your password appropriately and
limiting access to your computer and browser by signing off after you have
finished accessing your Subscription License . At registration, we assign a
Member ID to each Subscription License and use those Member IDs to authenticate
logins, allow access to the subscription content, and monitor compliance. The
Member ID is also used to authenticate users when requesting technical support.
Access to information is limited (through user/password credentials and
two-factor authentication) to those employees who require it to perform their
job functions.
Parish and Parish School Accounts
We are committed to maintaining the security and confidentiality
of your and your children’s information, including, but not limited to, any
Student Data, which we receive through Parish or Parish School Subscription
Licenses. Some of the precautions we take include (a) limiting employee access
to your and your children’s PI to only those employees with a need to such
access to fulfill their job responsibilities; (b) conducting background checks
on our employees and, specifically, upon all employees that may have access to
Student Data; (c) requiring employees to sign confidentiality agreements upon
hiring; (d) conducting regular employee privacy and data security training and
education; and (e) protecting PI with commercially reasonable technical,
contractual, administrative, and physical security safeguards.
Please be aware, however, that no information system can be
guaranteed to be 100 percent secure, so we cannot guarantee the absolute
security of your information. Moreover, we are not responsible for the security
of information you transmit to the Subscription over networks that we do not
control, including the internet and wireless networks. If you have reason to
believe that your interaction with us is not secure, please contact us as
described in Section 12 (Contact Us) below.
11. Changes to Our Privacy Policy
We constantly try to provide the best services, and accordingly
our Privacy Policy will change from time to time. If we update this Privacy
Policy, we will notify you by posting the revised Privacy Policy on the Wanderlight
(www.wanderlightgame.com) website, and for certain revisions
that materially expand the ways in which we use or share the information
previously collected from you through the Subscription License, either display
an alert next to the Privacy Policy, display an alert upon login to the Subscription,
or directly communicate with you (e.g., via the email address associated with
your Subscription License).
If you have a Parish or Parish School Subscription License, any
modifications to this Privacy Policy will only apply to you and your Child User
in accordance with the LP agreement
with your Parish or Parish School.
12. Contact Us
Wanderlight and LP are each located in the United
States of America. LP is the operator
of Wanderlight. LP is the owner of Wanderlight and licenses Wanderlight. Questions regarding this Privacy Policy
and issues related to your or a Child User’s information for which you are
responsible should be directed to us as follows:
For All Subscription Licenses (Consumer,
Parish and Parish School Subscription Licenses)
Mailing address:
Loyola Press
Attn: Copyright Agent
8770 W Bryn Mawr Ave
Suite 1125
Chicago, IL 60631
USA
Telephone Number: 800-803-3217
Email address: websupport@loyolapress.com