Frequently Asked Questions


Loyola Press wants to make your online experience with us enjoyable and trouble-free. The below FAQs provide answers to common questions about the Loyola Press Web site and Loyola Press. If you have any questions that are not answered here or suggestions on how we can serve you better, please contact us.

Also, please note you can consult our online Customer Service area for helpful information, such as our shipping and return policies, and other useful information specific to the shopping process.

Where can I find online resources for my textbook programs?

Online resources for your textbook programs, including secure content for teachers and catechists, can be found in the educational programs section. Simply navigate to your program (Christ Our Life, Finding God, etc.) and select the Teachers & Catechists area.

I am having problems finding what I am looking for!

If you have trouble locating something, these guidelines will help point you in the right direction:

  • Faith Formation Programs serves students and their parents, catechists and teachers, and principals and directors of religious education who use Loyola Press Faith Formation curriculum programs and sacramental preparation programs.
  • Programas Bilingue features articles, products, and online resources offered in English and Spanish by Loyola Press.
  • Language Arts takes you to our award-winning curriculum programs that are used in both parochial and public schools. Resources are found here for students, parents, teachers, and school administrators.
  • Catholic Resources will bring you to articles on a variety of topics.
  • Shop brings you directly to the books and other products we offer.

Who can I contact if I need more help?

If you still have questions or need further assistance, please e-mail us at or call 800-621-1008 (M-F 8:00 A.M. - 4:30 P.M. CST).

Frequently Asked Questions About Loyola Press

What kinds of books does Loyola Press publish?

Loyola Press publishes religion books for the general reader. Our books are about Catholic spirituality—how to live and pray and grow as a Catholic Christian. Specific subject areas include: spirituality and prayer; education and faith formation; Catholic life; history, theology, and biography; and Jesuit spirituality and spiritual direction. We also publish faith formation programs for use in parish and school programs. Please browse our store.

In addition to your religion and spirituality books, is it true that Loyola Press publishes language arts resources, which are used in both parochial and public schools?

Yes, Loyola Press has published Voyages in English since 1943. Our new 2018 edition remains a writing and grammar series that builds skills now for future success. Our Exercises in English is a workbook with plenty of practice in grammar and may be used with any language arts textbook. For more information on these or other language arts products, call 800-621-1008. Schools may request preview copies.

What are your ordering and shipping policies?

You may order by phone, fax, mail, or online. Orders must be prepaid. We accept MasterCard, VISA, check, or money orders. For business-to-business orders, a billing account can be opened with acceptable credit. Delivery on most orders can be expected within 3 to 10 business days depending on shipping methods. For more details, visit our Shipping Information page.

Do I have to pay sales tax?

Sales tax will be added to the invoice, where applicable, unless your organization has a valid sales tax exemption on record with Loyola Press. For exempt organizations ordering on or after October 1, 2018, you must provide Loyola Press with your tax-exempt certificate; otherwise your account may be subject to sales tax, where applicable. Personal orders are subject to sales tax, where applicable.

How can I get on your mailing list?

Call our Customer Service Department at 800-621-1008, fax your request to 773-281-0555, or e-mail your request to

How are your products produced?

Loyola Press puts a great deal of thought and care into the production of each new product we develop. We work with in-house and out-of-house editors, freelance designers, and production and printing houses to take advantage of the latest in design and printing technology. If you are with a company that wishes to be added to our vendor list, please mail information on services provided and price competitiveness, as well as samples, to our Loyola Press Production Manager. No calls please.

How can an educational institution obtain a review copy from Loyola Press?

Mail or fax your request on your school’s letterhead. Please include the course name and number, the name of the professor conducting the class, and the number of students expected to register for the class.

How can I obtain a desk copy or media review copy from Loyola Press?

Call, fax, or e-mail your request. Please include the publication or broadcast you review for and its phone number. Also, please send two copies of the resulting review or broadcast to: Loyola Press, Marketing Department, 3441 North Ashland Avenue, Chicago, IL 60657.

Where can I find out-of-print Loyola Press publications?

Book Depot: 800-801-7193
Eureka! Booksearch: 800-563-1222
Follett Educational Services: 800-621-4272

Where can I read your submission guidelines?

Submission guidelines for Loyola Press are available here.

Are you a part of Loyola University?

No, Loyola Press is not affiliated with any university. Loyola Press is an independent not-for-profit publisher, Jesuit ministry and apostolate of the USA Midwest Province of the Society of Jesus.

How do I contact Loyola Press?

Phone: 800-621-1008
8:00 A.M. - 4:30 P.M. Monday - Friday (CST)
Fax: 773-281-0555
Address: 3441 North Ashland Avenue, Chicago, IL 60657